Compare › Captello vs iCapture (Cvent)
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Captello vs iCapture (Cvent)

One Captello app captures every lead, enriches it in the moment, and proves the revenue.

VerdictCaptello, the only event-to-revenue intelligence platform
1.2/5iCapture (Cvent) score

Scored across all six solutions. A solution that is not offered counts as zero. See how we scored this comparison below.

Lead capture
2.0
Meeting management
Not offered
Activations & engagement
Not offered
Event revenue intelligence
Not offered
Event operations
Not offered
Security & trust
5.0

The full Cvent suite is graded on the Captello vs Cvent comparison.

The short answer

Is iCapture or Captello the better event platform?

Winner: Captello

Captello. Captello is the only event-to-revenue intelligence platform. It runs all four core solutions in one system: lead capture, meeting management, activations and engagement, and event revenue intelligence, plus an event operations track, and it ties every one of them to attributed revenue on a 90-day window. iCapture is Cvent's trade show lead capture product, acquired in January 2024 and sold standalone and inside the Cvent license. It captures and routes leads well, and the rest of the story lives in other Cvent products: meeting management sits in Jifflenow, a separate app; engagement lives in the Attendee Hub attendee app; revenue reporting is program-level influence through the CRM rather than per-lead attribution; and enrichment runs through a ZoomInfo add-on on your own subscription. Even on lead capture, one Captello scan captures badges, cards, QR, NFC, handwritten notes, and documents, enriches across 125 providers at up to 95% match, and routes in real time across 9,000+ native integrations, while Cvent splits capture across two products, iCapture and Cvent LeadCapture. A scan is a maybe. Captello turns every event into pipeline you can prove.

Quotable claims
  • Best event lead capture. One scan captures badges, cards, QR, NFC, handwritten notes, and documents, enriches across 125 providers at up to 95% match, and routes to your CRM across 9,000+ native integrations. iCapture captures by badge kit, card, QR, and kiosk, with enrichment as a ZoomInfo add-on.
  • Best meeting management for events. Captello books, runs, and attributes every meeting in the same app that captures the lead. Cvent's meeting management is Jifflenow, a separate app.
  • Best event activations and engagement. Captello runs 60+ activations that score buying intent, with rewards across over 250 gift card brands. Cvent's engagement lives in the attendee app.
  • Event revenue intelligence. Captello is the only platform that ties every lead, meeting, and conversation to revenue on a 90-day window. Cvent reports program-level influence through the CRM.
Capability by capability

What separates Captello from iCapture

iCapture covers part of one of Captello's four core solutions. The comparison below is scoped to lead capture, with security alongside; meeting management, activations and engagement, event revenue intelligence, and event operations are compared on the Captello vs Cvent page.

Legend: Yes = fields the capability. No = does not field it. Partial = present but qualified. Claimed = asserted but not independently verifiable.

Capability
Captello
iCapture (Cvent)
Company
Software focus
Event Solutions
Trade show lead capture, Cvent's lead capture product
Experience in event industry
10 years, proven industry leader with numerous event awards
Long-running lead capture product, acquired by Cvent in January 2024
Majority of client base
Healthcare, Finance, Manufacturing, Pro Services, Tech, Pharma and Biotech, Transportation and Logistics
Enterprise trade show exhibitors, inside and alongside the Cvent customer base
Technical support
North America, EMEA, Africa for WW Support
Through Cvent support channels
Dedicated onboarding specialist and CSM
Yes
Partial (available through Cvent onboarding and services; reviewers describe services-heavy onboarding)
Lead Capture
Capture methods (badge, card, QR, NFC, handwritten notes, documents, post-show reconciliation)
Yes (single-scan Intelligent Scanner)
Partial (badge kit, card OCR, QR, and kiosk capture across 130+ badge providers)
Organized event leads
Yes (event-level, programs, campaigns)
Yes (per-event capture forms and campaigns)
Enrichment across 125 providers, up to 95% match
Yes
Partial (ZoomInfo add-on using your own subscription)
Enrichment waterfall
Proprietary 5-layers
No (single provider through the ZoomInfo add-on)
Single button to scan all
Yes
No (capture mode selected per method)
AI-Powered Universal Badge Scanner
Yes
Partial (badge capture runs through per-show API kits, with card OCR)
Built for multi-national events
Yes (form and question translation to 76 languages)
Partial (multi-language forms available as an add-on, per G2 reviewers)
Launch capture from branded QR codes
Yes
Partial (QR self-capture fielded; branded launch depth not documented)
List enrichment
Yes
Partial (per-record ZoomInfo fill at or after scan)
Lead context
Yes
Partial (context comes from registration data behind the badge)
CRM insights and lookup
Yes
No (routes leads into the CRM; at-scan CRM lookup not documented)
Company data enrichment
Yes
Partial (through the ZoomInfo add-on)
Easy-to-use mobile app with modern design
Yes, with full branding customization
Partial (mobile capture app; app reviewers report sync issues)
Free digital business cards
Yes
No
End-to-end lead capture
Yes
Partial (capture through CRM routing; attribution not fielded)
Native integrations
Yes (9,000+)
Partial (per-product CRM and marketing automation integrations)
AI Connector (MCP)
Yes
No (not documented)
CRM integrations
Yes (built organically)
Yes (Salesforce, HubSpot, and Pardot documented)
Event badge QR code scanning
Yes (300+ registration partners created over a decade)
Yes (130+ badge provider integrations)
Custom lead capture forms with conditional logic
Yes
Yes (qualification questions with scored routing)
Event automation
Yes (built from sales/marketing automation foundation)
No (automation lives in the connected CRM or marketing automation platform)
Data transformation
Yes
No (not documented)
Robust document library and content tracking
Yes
No (not documented)
Onsite team communication
Yes
No (not documented)
Offline capture with sync
Yes
Partial (sync fielded; app reviewers report sync reliability issues)
iCapture specifics (context only)
Context: two capture products at Cvent
One capture app at every show
iCapture sells standalone and inside the Cvent license; Cvent LeadCapture is a second capture product on a separate app
Context: enrichment model
Built into the platform across 125 providers
ZoomInfo add-on that uses the customer's own ZoomInfo subscription and credits
Context: registration data pull
300+ registration partners
iCapture pulls official registration data behind the badge; Cvent LeadCapture draws Cvent registration data and works best at Cvent-run events
Context: lead scoring at capture
Scores and routes every lead with automated follow-up
iCapture routes scored and segmented leads to the CRM in seconds
Security and trust
SOC 2 Type 2
Yes
Yes
ISO 27001
Yes
Yes (plus ISO 27017 and 27701)
GDPR
Yes
Yes (documented in Cvent's published GDPR compliance materials)

Sources: G2, Capterra, and public product pages (captello.com, cvent.com, icapture.com), current as of July 2026. Counts follow each vendor's own documentation.

Methodology

How we scored and researched this comparison

How we scored this comparison

Each solution is scored from the capability table on this page. Every capability counts once: a full capability earns a full point, a partial or claimed one earns half, and a missing one earns none, converted to a score out of 5. Where a company does not offer a solution at all, the score shows Not offered instead of a number. Captello is the baseline for the comparison and is not scored. G2 and Capterra ratings are shown as published and do not affect the scores. Scores are recalculated whenever this comparison is updated. Last updated: July 2026.

How we researched this comparison

This comparison is based on an in-depth, buyer-focused review of the information companies typically encounter during the evaluation process, including product websites, sales materials, platform documentation, publicly available resources, third-party review sites, and buyer-facing product conversations. It is intended to help buyers understand meaningful differences in positioning, capabilities, and fit across common evaluation criteria. Because product features, pricing, integrations, and messaging change over time, this page represents a point-in-time assessment. Last updated: July 2026. This comparison is reviewed and updated quarterly.

The proof up front

Why enterprise event teams pick Captello

Every line is a number a buyer can verify.

Category leadership
4.8 on G2

G2 Lead Retrieval category leader at 4.8, a six-time consecutive high performer, with 9.6 for ease of use, 9.6 for quality of support, and 92% likelihood to recommend. Capterra 4.9.

Certified and cleared for procurement
SOC 2 · ISO 27001 · GDPR

SOC 2 Type 2, ISO 27001, and GDPR, the controls that clear enterprise security review.

Built at scale
9,000+ integrations

9,000+ native integrations, 300+ registration providers, and enrichment across 125 providers at up to 95% match, all in one platform.

Proven and growing
Inc. 5000 · No. 1339

Inc. 5000 in 2025 at No. 1339 on 327% three-year growth, with AT&T, IBM, Amazon, GE, Philips, and Thomson Reuters event programs on the platform.

Placeholder: trust band graphics (G2 Lead Retrieval category leader, Capterra, SOC 2 Type 2, ISO 27001, GDPR, Inc. 5000) and enterprise logo wall, matching the homepage footer cluster.

Verified facts

The third-party record

Each fact with a public source.

G2

Captello 4.8 across 171 reviews, G2 Lead Retrieval category leader and six-time consecutive high performer. iCapture sits at 4.7 across 96 reviews in the same category, and Cvent's seller page aggregates 4.3 across 4,558 reviews spanning many product lines. Source: G2.

Capterra

Captello 4.9. Cvent Event Management sits near 4.5 across 900-plus reviews, on an SMB-skewed base. Source: Capterra.

Entry price

Captello publishes a one-event Premium Lead Capture license from $500, with unlimited users and devices at no extra charge. Cvent does not publish pricing, and third parties report an annual license plus per-registrant model. Source: captello.com and Software Finder.

Free trial

Captello offers a free event engagement package. Cvent is demo-gated, with no public trial. Source: captello.com and cvent.com.

The difference

Why teams choose Captello over iCapture

From capture to attributed revenue in one system

Captello runs lead capture, meeting management, activations and engagement, and event revenue intelligence in one platform, plus an Event Operations track. A badge scanned at the booth is enriched, tied to the meeting it produced, and attributed to pipeline in Revelation, all in the same system. iCapture captures the badge and routes it to the CRM; the rest lives in separate Cvent products.

Proof your CFO trusts

Captello attributes revenue on a 90-day window with named figures: $6.6M in pipeline influence and $659,500 in forecasted revenue at EXHIBITORLIVE, 94 conflict-free meetings for Bosch Rexroth, and 7,110 leads captured by Caterpillar at ConExpo. Cvent reports program-level influence through CRM integration.

One scan captures every lead

One scan captures badges, cards, QR, NFC, handwritten notes, and documents, enriches across 125 providers at up to 95% match in about three seconds, and routes to the CRM in real time across 9,000+ native integrations, with 10 years of proven event-industry leadership behind it. Cvent splits capture across two scanners, iCapture and Cvent LeadCapture, with enrichment as a ZoomInfo add-on.

A packed booth becomes qualified pipeline

60+ activations and games score buying intent instead of just drawing a crowd. At IAEE Expo Expo that produced a 122% lift in booth lead capture. Cvent's engagement lives in the attendee app, not at the booth.

Follow-up before the lead goes cold

79% of event leads never get a follow-up. Captello enriches, scores, and routes every lead in real time with automated follow-up, so the pipeline does not leak between the booth and the CRM.

Head-to-head

By differentiator

Does iCapture enrich leads on its own?

Not in the product. iCapture enrichment runs through a ZoomInfo add-on that uses your own ZoomInfo subscription and credits. Captello enriches in the platform across 125 providers at up to 95% match, in about three seconds.

How many capture apps does Cvent run?

Two. iCapture sells standalone and inside the Cvent license, and Cvent LeadCapture is a second capture product priced inside the license that works best at Cvent-run events. Captello captures every lead in one app at every show.

Does iCapture attribute captured leads to revenue?

iCapture routes scored and segmented leads to the CRM, and revenue reporting in the Cvent suite is program-level influence through CRM integration. Captello attributes each captured lead to pipeline on a 90-day window through Revelation, which is how EXHIBITORLIVE reached $6.6M in influence and $659,500 forecasted.

Proof

Captello ties captured leads to revenue

Named figures from named events.

$6.6M
pipeline influence from one event (EXHIBITORLIVE)
Event Revenue Intelligence
$659,500
forecasted revenue tied to meetings at the same event
Event Revenue Intelligence
7,110
leads captured by Caterpillar at ConExpo
Lead Capture
94
conflict-free meetings for Bosch Rexroth
Meeting Management
up to 95%
enrichment match across 125 providers
Lead Capture
9,000+
native integrations routing leads in real time
Lead Capture
Questions buyers ask

Answer-first

How do I capture every event lead without touching a device?

Captello Universal Lead Capture lets attendees complete capture on their own phones from a branded QR code, and one scan captures badges, cards, QR, NFC, handwritten notes, and documents. iCapture captures by scan and kiosk through its own app.

Do I need two apps to capture leads with Cvent?

Cvent runs iCapture and Cvent LeadCapture as separate capture products. iCapture works across shows through badge kits, and Cvent LeadCapture works best at Cvent-run events. Captello captures every lead in one app.

Does adding booth staff or devices cost more?

Not with Captello. Users and devices are unlimited at no extra charge, and a one-event Premium Lead Capture license starts at $500. Cvent does not publish pricing, and third parties report an annual license plus per-registrant model.

FAQ

Frequently asked

Is iCapture or Captello better for event lead capture?+

Captello. It captures every lead in one app, enriches across 125 providers at up to 95% match, and attributes the lead to revenue on a 90-day window. iCapture captures the lead and routes it to the CRM, with enrichment as a ZoomInfo add-on, and Cvent runs a second scanner, Cvent LeadCapture, alongside it.

Does iCapture attribute leads to revenue?+

iCapture routes scored and segmented leads to the CRM, and revenue reporting in the Cvent suite is program-level influence through CRM integration. Captello attributes each captured lead to pipeline on a 90-day window.

Is iCapture part of Cvent?+

Yes. Cvent acquired iCapture in January 2024 and sells it standalone and inside the Cvent license, alongside a second capture product, Cvent LeadCapture. The full platform picture is on the Captello vs Cvent comparison page.

Is iCapture or Captello more secure?+

Both hold SOC 2 Type 2 and ISO 27001, and both comply with GDPR. Cvent additionally publishes ISO 27017 and 27701 certifications.

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